REFUND POLICY – Giggles & Curlz Bowtique

The holiday shopping season is upon us and We are working fast to get your product to you. Please allow 14-21 days for your order to ship. If you need faster please email us.


***PLEASE CHECK HEADER FOR OUR CURRENT TURN AROUND TIME*** Please note all items are hand crafted after the order has been placed and paid for "in stock" does not mean Ready to ship,it simply means that the item is available for purchase.


ALL SALES FINAL -We DO NOT offer refunds or exchanges as all our items are custom made to order. We are not responsible if sizing is incorrect. If you have sizing questions please contact us prior to ordering and we will be glad to help you. If you have a custom size needed please contact us so we can accommodate your special request.

***Each order may differ due to stock or discontinued items but we can guarantee the item will be perfect and very close to the original design.***

***If you need to change or alter your order in ANY WAY please contact us within 24 hrs. We will try to accommodate.***

***Returned Packages(Return to Sender)- Orders are Sent to the Address Provided exactly as entered at checkout. Please make sure to take your time and enter your address and billing info correctly, with all info on the appropriate lines. Packages returned to us to failure to provide correct and complete shipping addresses will be resent after the new correct address is provided along with Shipping being repaid through Paypal. Failure to do so will result in automatic order cancellation.

 ***We strive for excellence and work very hard on our items,and we are 100% sure that you will be satisfied,but in the event that a situation arises where you are not satisfied,please contact us within 24 hours of receiving your order, and we will work together to make you happy***

***Please be minful we are not responsible for wrong sizes*** We use standard measuring system for our hairbows.

***If at any time you have to send an item back, you are responsible for shipping fees,unless we have agreed to cover the cost for you. All items must be returned within 24 hours and a tracking number must be emailed to us within those 24 hours to be eligible for an exchange. (THIS IS VERY RARE BUT WE DO STAND BY OUR PRODUCTS!



PO BOX 223

BURGIN, KY 40310

***We do not offer an EXCHANGE/REFUND policy, order will be refunded to your account and you will need to repurchase through our website.THIS IS ONLY IF THERE IS A PROBLEM WITH YOUR ORDER THAT IS NOT WHAT YOU ORDERED.***